Returns Form.

If you need further advice on using our products, please visit our Help & Advice section. If you still require additional support, you can contact our Customer Care team directly.

If you would still like to return your item, please fill out the Returns Form . Before we can accept a return, we require clear photos of the items in their original condition. Please include these images when submitting your return request so our team can review and provide you with the next steps.

Important Return Conditions

• Items must be unused, in their original condition and packaging.

• Seals must be intact – we cannot accept products with broken seals.

• Items must be in their original cello bags (if applicable).

• Customers are responsible for ensuring items are adequately repackaged for return. Any damages caused in transit will be deducted from the refund.

• We provide a return shipping label, which you must print and attach to your package (as per our Terms & Conditions). The cost of this label will be deducted from your refund.